Customer inquiries get buried while the team is busy.
Capture the message, answer what can be answered, and notify a human when the conversation is ready.
AI Automation Specialist
Your team should not be stuck chasing forms, messages, reports, and follow-ups.
Let automation handle the repeat work while people handle the decisions.
Cristen Joy Dimaguila Philippines
About Me
I build AI automation systems that connect business tools, messages, forms, spreadsheets, and reports into reliable workflows. My goal is to reduce manual work, save time, and make everyday operations easier to manage. I also have a background in customer service and operations quality assurance, which helps me understand real business processes, spot recurring issues, and build automations with clear logic, practical checks, and useful documentation.
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Where automation helps
Manual work I help turn into automation
If these slow your team down, they are good candidates for an automation workflow.
The same questions are answered again and again.
Use saved answers and guided intake so the team only steps in when judgment is needed.
Client setup starts from scratch every time.
Prepare folders, forms, sheets, calendars, routing, and review steps in a repeatable flow.
Reports take too long to prepare manually.
Turn raw files into structured insights, summaries, and review-ready reports.
Data is copied between forms, sheets, messages, and tools.
Move information between systems with fewer manual handoffs.
Someone has to remember the next step.
Trigger notifications, status updates, and follow-ups automatically.
Tools & Stack
Tools I use to build connected automation systems
A practical stack for building workflows, connecting tools, organizing data, and using AI where it actually helps.
n8n Primary automation platform
The primary platform where the workflows are designed, connected, tested, and run.
- Google Apps Script
- Google Sheets
- Google Forms
- Google Workspace
- Supabase
- REST APIs
- Webhooks
- Gmail
- Claude
- OpenAI
Capabilities
Automation support for real operational work
These are the types of workflows I focus on, from customer intake and reporting to routing, documentation, and handoff.
Workflow Automation
Connect scattered tools into one flow that runs without manual steps.
n8n Workflow Development
Design, build, test, and maintain automation workflows in n8n.
Google Apps Script Automation
Custom scripts that automate Sheets, Forms, Gmail, and Drive.
API and Webhook Integrations
Wire services together with REST APIs and real-time webhooks.
Client Onboarding Systems
Repeatable setup flows that get new clients running faster.
Reporting and Dashboard Automation
Pull data into clean, auto-updating reports and dashboards.
QA / Operations Automation
Validation and routing that keep operations consistent.
Documentation and Handover
Clear documentation so a system is easy to run and hand off.
Featured automation systems
Automation systems I am building
Scroll through each system to see how I approach customer messages, client onboarding, file transformation, and reusable workflow logic.
System 01 AI Chatbot
AI Catering Chatbot
A multi-client chatbot flow for catering inquiries that answers customer questions, collects event details one step at a time, detects booking intent, and brings in human support when the conversation is ready to move forward.
AI Chatbot Flow Preview Live flow
- Customer inquiry IN
- Chatbot answers and guides AI
- Collects event details FORM
- Checks booking intent LOGIC
- Human support handoff HUMAN
- Lead captured DONE
Demo video
Demo coming soon
System 02 Client Onboarding
Automated Client Onboarding
A reusable onboarding automation that prepares a new client's setup by creating or reusing Supabase resources, database tables, Google Drive folders, Sheets, Forms, booking calendar, Apps Script setup, sync settings, and routing. It includes validation and recovery logic so onboarding can be rerun safely without duplicating setup, while keeping each client's data and routing separated before live testing.
Onboarding Flow Preview Live flow
- Client details received IN
- Preview and validate CHECK
- Create or reuse setup BUILD
- Connect forms and sheets SYNC
- Prepare routing ROUTE
- Ready for review REVIEW
Demo video
Demo coming soon
System 03 Content Automation
Project Peacock
A WhatsApp-based AI content transformation workflow where a user sends a file plus instructions, and the system processes it into the requested output such as a promotional magazine, presentation, summary, or business document before returning the result.
Content Flow Preview Live flow
- File sent via WhatsApp IN
- Read the instruction READ
- Analyze the content AI
- Transform the output BUILD
- Human review REVIEW
- Deliver result DONE
Demo video
Demo coming soon
System 04 Multi-industry n8n
Project Chameleon
A reusable multi-client automation framework inspired by the catering system, designed to adapt inquiry handling, intake questions, routing, and handoff logic for different industries.
Adaptive Flow Preview Live flow
- Customer inquiry IN
- Detect client and industry MATCH
- Load business rules RULES
- Guided intake FORM
- Handoff decision LOGIC
- Record and notify DONE
Demo video
Demo coming soon
Discovery process
What happens in the discovery call
The call is a short workflow review. We look at what is manual, what tools are involved, and what can realistically be automated first.
- 01
Map the current process
We look at what your team is doing manually, where the data starts, and where it needs to go.
- 02
Find automation opportunities
We identify repeated steps, handoffs, reports, messages, approvals, or updates that can become a workflow.
- 03
Choose a practical starting point
We decide what to automate first so the solution is useful, manageable, and easy to review.
If a step still needs human judgment, the automation should support that handoff instead of hiding it.
Discovery call
Book a Discovery Call
Tell me what your team is still doing manually, and we'll map the best automation starting point.
Choose a time through Calendly and answer the built-in questions there so the call can focus on your current process, tools, bottlenecks, and automation goals.